24/7 Enrollment Connect with your prospects faster, easier, better

Whatever you do…don’t call us a call center. We’re so much more than that. We think of ourselves as your school’s trusted contact center, and partners in your school’s commitment to student success. We own your brand. Adopt your mission. Connect to prospects with your same passion. In other words, your success is our success.

At Education Connex, we offer a three-step approach that allows us to seamlessly work within your school’s parameters, allowing us to connect with your prospects faster, easier, and better.

PEOPLE + PLATFORM + PROCESS =

Results You Can Measure

Step 1: Bring the Right People

We train, source, develop and manage a highly skilled force of enrollment professionals to represent your brand like you would. USA based. Motivated. Personable. Exactly who you would want answering in your name.

Step 2: Our Platform

We leverage our expertise with a sophisticated technology platform to drive enrollment to contact, qualify, and enroll quality prospects that meet your academic selection criteria. It’s our predictive analytics that allows you to replicate your success. Leveraging our expertise, industry best practices, your data, and our proprietary technology, we can reach your prospects in the most efficient and cost-effective manner.

Step 3: Process

We take your inquiries, submissions, and inbound calls (24-7), then provide an immediate, professional response that is frequent, persistent, and program specific. It’s everything an enrollment contact center should offer—customized solutions that truly support your prospective student’s journey.

Process + Solutions + Technology Platform = Better Student Experience and Higher Enrollment

Through our three-step approach, our multi-channel contact center provides your school critical support for inbound (voice and live chat) and outbound (voice, email, and print) services.

Inbound Calls Live Answering.

Always. No voice mails.

Live Chats 24 hours per day, 7 days per week, 365 days a year

No longer will your prospects wait to speak to a person. Instead, they’ll reach a real, friendly, helpful human being—24/7. Your prospects will enjoy enhanced engagement while you can sit back and enjoy increased inquiries and enrollment.

Outbound Calls

Connect with your prospects, faster, easier, better 100% outsourced admissions.

What successful universities are discovering is that the solution to improving inquiry conversions is in the process itself—how they approach the leads they already have. This is good news for your university. While your competition focuses on the lead acquisition, you can take advantage of implementing strategic processes to improve your lead-to-start conversion by at least 1-3%. No longer will your prospects wait to speak to a person. Instead, they’ll reach a real, friendly, helpful human being—24/7. Your prospects will enjoy enhanced engagement while you can sit back and enjoy increased inquiries and enrollment.

Inbound or outbound, our cost-effective solutions increase contact and enrollment without increasing staff, offering you an incredible opportunity to grow your enrollment even faster.

Increase Your Enrollment Today